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How the West is Won
Metering International - Issue 1 2007 features an article by Michael Lowe, Customer Services Executive at Salt River Project (SRP). The article talks about how (SRP) consistently wins JD Powers awards for customer satisfaction. It provides background on its execellent customer service, history, environmental initiatives, and how it is using smart metering technology to improve business operations.
Courtesy of Spinintelligent, publisher of Metering International. www.metering.com
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